KapaAI
Customer ServiceTechnologyClosed Source
AI-powered support for developer-facing companies
About
kapa.ai is a platform that enables developer-facing companies to create AI-powered support bots for their communities. It uses Large Language Models to generate chatbots that can automatically answer developer questions by learning from various sources such as documentation, tutorials, chat logs, and GitHub issues. The tool helps improve developer experience and reduce manual support needs
Features
RETRIEVAL AUGMENTED GENERATION
AUTOMATIC KNOWLEDGE SOURCE UPDATES
DOCUMENTATION GAP IDENTIFICATION
MULTI-PLATFORM DEPLOYMENT
ANALYTICS TRACKING
CUSTOMIZABLE AI ASSISTANTS
Use Cases
DEVELOPER SUPPORT AUTOMATION
TECHNICAL QUESTION ANSWERING
COMMUNITY ENGAGEMENT
DOCUMENTATION IMPROVEMENT
SUPPORT TICKET REDUCTION
Details
Company
Emil Ibrishimov and Finn Kristensen
Website
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